VECRA’s call center operations comprises all of the requisite activities and processes to ensure a call center is efficient. At VECRA, our agents are trained to treat each call as their first. Our Call Center employees are comprised of call center agents, contact center managers, outbound sales reps, and sales managers to perform a variety of call center operations. Customer satisfaction, agent performance, and measurable results are the biggest drivers in how we support your call center. Our call center operations processes and strategies strike a balance between speed (efficient support) and quality (top-notch customer service).

VECRA North

4611 Assembly Drive, Suite J
Lanham, MD 20706

Phone: 240-331-5301
Fax: 301-576-7976
Email: info@vecrainc.com

VECRA Central – Main Location

The Palmer Building
22 East Church Street, #25
Kilmarnock, Virginia 22482-9522

Toll free: 844-4VECRA1
Toll free: 844-483-2721
Email: info@vecrainc.com