Core Capabilities
Call Center Operations
At VECRA, Inc., our Call Center operations is comprised of call center agents, contact center managers, outbound sales representatives, and sales managers, all working together to ensure that the customer experience is the highest priority. Our agents are trained to treat each call as their first.
Customer satisfaction, agent performance, and measurable results are the biggest drivers in how we support your call center operations.
Capabilities offerings:
Our Call Center Operations provide strategies that strike a balance between speed for efficient support and quality resulting in top-notch customer service.
Let’s Talk
Our Locations
VECRA North
FORBES Office Park
4501 Forbes Boulevard, Suite 100
Lanham, MD 20706
Phone: 240-331-5301
Fax: 301-576-7976
Email: info@vecrainc.com
VECRA Central
The Palmer Building
22 East Church Street, #25
Kilmarnock, Virginia 22482-9522
Toll free: 844-4VECRA1
Toll free: 844-483-2721
Email: info@vecrainc.com
VECRA South
Sarasota Center
1990 Main Street, Suite 750
Sarasota, Fl 34236
Phone: 941-309-5403
Email: info@vecrainc.com