At VECRA, Inc., we support our clients by playing a critical role in harmonizing the physical workplace with the people and work of your organization. Our team possesses capabilities in both Hard Facilities Management and Soft Facilities Management. 

During each engagement and request for service, we focus on understanding your operations. Our team then rationalizes this data to develop customized solutions for successful management of the workplace that will drive efficiency, minimize risk, and guarantee long-term business continuity for your organization.

At VECRA, Inc., we work collaboratively with government agencies, commercial customers, healthcare institutions, and insurance companies to determine effective strategies and proven best practices to increase overall revenue, operational efficiency and quality. 

Our highly skilled and experienced frontline healthcare workers, medical coders, medical auditors, medical billers, clinicians, physicians, and healthcare executives specialize in providing customized services to our clients, Grassroots Outreach Initiatives, Medical Accuracy Reviews, Quality Medical Support Processes and Services, Medicaid and Medicare Quality Improvement, Compliance Management, and Clinical Staffing Support.

At VECRA, Inc. we provide high-quality and accurate Medical Coding services that are recognized by our clients and peers. 

Our American Academy of Professional Coders (AAPC) and American Health Information Management Association (AHIMA) certified medical coding staff possess at least 5 years of medical coding experience and clinical coding knowledge of medical terminology, anatomy, physiology, disease concepts, pharmacology, as well as surgical and medical procedures.   We are a woman-owned and service-disabled veteran owned small business that highly abides by strict HIPPA security standards and company policy regarding precision, coding accuracy and awareness of base standards.

At VECRA, Inc., we utilize a multidisciplinary approach to help shape and execute strategies that align with our client’s needs. Our experienced team, catalyzed by a cadre of experts, will aid your organization with bridging skills gaps and fueling innovation to maximize performance, productivity, and results. We rely on research, analytics, and industry standards to navigate today’s dynamic work environment. With a proven strategy and guidance from subject matter experts, we build and oversee solutions that meet the demands of your people, infrastructure, and mission.

At VECRA, Inc., our Call Center operations is comprised of call center agents, contact center managers, outbound sales representatives, and sales managers, all working together to ensure that the customer experience is the highest priority. Our agents are trained to treat each call as their first. Customer satisfaction, agent performance, and measurable results are the biggest drivers in how we support your call center operations.

At VECRA, Inc., we build and deploy foundational, yet flexible, Interpretation and Translation Services that enhance your business practices and client experience. All Interpreters and translators undergo a three-hour language test, testing their reading, listening, and speaking and writing skills. All language tests are designed in accordance with the program it supports to ensure the interpreter/translator meets the program’s requirements. Our secure and scalable solutions empower end-users through simple interfaces that facilitate faster information exchanges, streamlined workflows, and improved verbal and written communications.

At VECRA, Inc., we support government agencies, commercial, healthcare and corporate clients by creating, maintaining or improving your Records Management program. We have over 25 years of experience helping your organization meet and exceed their records management and retention needs. 

Our comprehensive process and approach to Records Management builds confidence that your records are safeguarded from potential misuse and/or destruction. Preserving and protecting your information and assets in highly secured Cloud-based environments and/or compliant climate-controlled physical facilities allows your business to manage information, grow easily, and work more efficiently within your organization. 

At VECRA, Inc., we support our clients by creating, maintaining, or improving your Transcription Services program. We provide concierge level service that converts live or recorded speech into an electronic or written text document. VECRA, Inc. offers Transcription services for educational, business, legal, private, or medical purposes. Our transcription services enhance the value of the spoken word by producing clear-cut results, guaranteeing trusted verbatim and audio transcription services to our customers.

At VECRA, Inc., we support our clients by playing a critical role in harmonizing the physical workplace with the people and work of your organization. Our team possesses capabilities in both Hard Facilities Management and Soft Facilities Management. Our team then rationalizes this data to develop customized solutions for the workplace’s successful management that will drive efficiency, minimize risk, and guarantee long-term business continuity for your organization.